eService Center
Technical Support
If you have experienced one or more of the following technical problems while using specific features of www.egyptair.com
Web bookings support
If you have one of the following requests related to your web booking through egyptair.com
- Seat assignment for web bookings.
- Special request for web bookings.
- Online booking assistance.
Payment support
EgyptAir is doing every possible effort to insure the efficiency of the website however in the unlikely event of experiencing problem during payment kindly send an email to paymentsupport@egyptair.com
Submit an electronic request to :
webbookingsupport-at@egyptair.com for online bookings made through Austria website.
Or call (0043) 01 587453216 /17/18 (Monday to Friday 09:00 AM to 05:30 PM)
Online Refund Request
To request a refund on a ticket purchased online through egyptAir.com, please click here to submit your request.
Important
For all queries unrelated to www.egyptair.com features and web bookings made through www.egyptair.com ex: (Following-up to waiting list reservation, providing best fares, children travelling alone, Etc .)
Contact EgyptAir Call Center
Telephone 090070000 (within Egypt)
Mobile 1717 (within Egypt)
Fax 002 02 26964229 (worldwide)
Email: callcenter@egyptair.com
For EgyptAir worldwide offices contacts please click here